A complete HVAC service management platform for managing customers, service areas, technicians, service requests, automatic technician dispatch, job assignments, status updates and service reports.
Efficiency
Use these testing credentials to access the HVAC application.
Click the button below to view the product. Use the following testing credentials on the product login page.
Phone
9874936055
Password
123456
Opens the HVAC application in a new browser tab.
Manage your HVAC service operation from one centralized platform. Configure cities and service areas, manage technicians, receive customer service requests, automatically notify the right technicians, assign jobs, track progress and generate service reports.
What you get
Bring your essential workflows together in one modern, intelligent platform designed to help your team work faster and make better decisions.
Designed for HVAC and AC service companies that need a simple way to connect customers, dispatchers and field technicians.
CITY MANAGEMENT
Manage HVAC operations across multiple cities from one centralized platform. Each city can have its own configured service areas.
AREA MANAGEMENT
Define the areas where your company provides HVAC and AC services so service requests can be routed to the right technicians.
ROLE MANAGEMENT
Give managers, dispatchers and technicians the access they need to perform their responsibilities without complicating the workflow.
TECHNICIAN MANAGEMENT
Managers can configure which cities and areas each technician is allowed to work in.
CUSTOMERS
Create and manage customers with their city and area information so service requests can be routed accurately.
SERVICE REQUESTS
Create service requests for customers and route them through a structured HVAC service workflow.
SMART DISPATCH
When a service request is created, eligible technicians working in that city and area are automatically notified.
TECHNICIAN MOBILE
Technicians can view service request notifications on their mobile devices and decide whether to accept the job.
AUTO ASSIGNMENT
Once a technician accepts a service request, the system automatically assigns the job to that technician.
MANUAL DISPATCH
If no technician accepts the request, staff can manually assign the service request to an available technician.
JOB MANAGEMENT
Staff can move an assigned job to another technician when operational circumstances require a change.
JOB TRACKING
Assigned technicians can update the status of their jobs so staff can monitor the progress of service requests.
CUSTOMER PORTAL
Customers can register, log in and raise HVAC service requests without depending entirely on staff to create the request.
CUSTOMER EXPERIENCE
Customers can track the service requests they have raised and stay informed about their service activity.
COMPANY WEBSITE
Every HVAC company can have its own configurable webpage to present its services and make it easier for customers to contact the business.
CUSTOMER CONTACT
Give website visitors a simple way to contact the HVAC company and raise service requests through familiar communication channels.
REPORTING
Staff can access reports of service requests handled by the company to understand service activity and operational performance.
Every feature is designed to help your team spend less time managing software and more time getting meaningful work done.
Use these testing credentials to access the HVAC application.
Click the button below to view the product. Use the following testing credentials on the product login page.
Phone
9874936055
Password
123456
Opens the HVAC application in a new browser tab.
Connect your office staff, technicians and customers through one structured HVAC service workflow.
Automatically notify technicians who work in the city and area where the customer needs service.
Replace repeated phone calls and manual coordination with a centralized service request and assignment workflow.
Configure cities and service areas and connect technicians to the locations where they can work.
Automatically assign a request when a technician accepts it and prevent other technicians from taking the same job.
Let customers raise service requests online and track the requests they have already submitted.
Give staff a centralized view of service requests, assignments, job status and service activity.
Use one platform to manage the operational workflow behind residential, commercial and local HVAC service requests.
Receive and manage customer requests for air conditioner servicing through staff or customer self-service.
Manage technician assignments for AC and HVAC service requests from residential customers.
Coordinate service requests and technicians across commercial customer locations.
Manage HVAC operations across multiple cities with separate service areas and technician coverage.
Route service requests to technicians based on the city and area where they are configured to work.
Allow customers to register, raise service requests and track their service history online.
A structured service workflow connects customers, dispatchers and technicians while reducing manual coordination.
A customer service request is created by staff or directly by the customer through the customer portal.
The service request is associated with the customer's city and configured service area.
The system identifies technicians configured to work in the relevant city and service area.
Matching technicians receive a notification about the new HVAC service request on their mobile device.
A technician views the request and accepts it. Once accepted, the system assigns the job automatically.
The accepted service request becomes the technician's assigned job and other technicians cannot accept it.
The assigned technician performs the service and updates the job status through the technician workflow.
Staff can monitor service activity and customers can track the service requests they have raised.
Learn how our HVAC service management platform helps AC and HVAC service companies manage customers, technicians, service requests and field operations.
HVAC service management software helps AC and HVAC service companies manage customers, service requests, technicians, service areas, job assignments, job status and service reports from one centralized platform.
Yes. A company can configure multiple cities. Each city can have its own set of service areas.
Yes. Each city can be configured with its own areas. For example, a company operating in Chennai and Trichy can configure different service areas for each city.
Yes. Managers can configure technicians with the cities where they are permitted to work.
Yes. Technicians can be configured with the specific areas where they can provide service.
The platform provides three primary roles: Manager, Dispatcher or Clerk, and Technician.
Managers and Dispatchers or Clerks can create customer records and configure the customer's city and service area.
When a service request is created for a customer, the system identifies technicians working in the relevant city and area and sends notifications to those technicians.
Yes. Technicians can view service request notifications on their mobile devices.
When a matching technician views a service request and accepts it, the system automatically assigns the job to that technician.
No. Once the service request has been accepted and assigned to a technician, other technicians cannot accept the same request.
If no technician accepts the request, staff can manually assign it to an available technician.
Yes. Staff can reassign an already assigned job to another technician when required.
Yes. The assigned technician can update the status of the job through the technician workflow.
Yes. Customers can register and log in to raise service requests directly through the platform.
Yes. Customers can view and track the service requests they have raised.
Yes. Each company can have its own configurable webpage where it can present its services and images.
Yes. The company webpage can provide call and WhatsApp contact options so visitors can contact staff and raise service requests.
Yes. Each company's webpage can be configured with the services offered by the company and relevant images.
Yes. Staff can access reports of service requests served by the company.
Yes. The multi-city, service-area and technician configuration is designed to support companies operating across multiple locations.
Connect customers, dispatchers and technicians with a centralized HVAC service management workflow designed for modern AC and HVAC service companies.
Built for modern teams
Use these testing credentials to access the HVAC application.
Click the button below to view the product. Use the following testing credentials on the product login page.
Phone
9874936055
Password
123456
Opens the HVAC application in a new browser tab.